Frequently asked questions
When should I arrive?
Plan to arrive at Airport Spectrum at least three hours before a domestic departure or four hours before an international departure. LAX traffic, weather, checked bags, accessibility needs, holidays, and major events can require additional time.
Can I come and go with my reservation?
In-and-out access is available only when your reservation specifically includes it. Standard reservations include one entry and one exit; leaving the facility ends the parking portion of a standard reservation.
I am staying less than 24 hours. Do I need to book two days?
Reservations are priced by calendar date, not a rolling 24-hour period. Select the date you will drop off your vehicle and the date you will pick it up. Without a reservation, the walk-in rate is $16.50 per calendar day for stays longer than two hours, subject to availability.
Where do I park?
Pull a ticket at the entrance gate and follow the ramp into the underground garage. Park only in spaces marked with a red “Airport and Visitor Parking” sign. Do not park in reserved or restricted spaces, and keep your original parking ticket.
How do I extend my reservation?
Before your reservation begins, email airportspectrumparking@gmail.com and include your booking ID. If your stay is already in progress, create a second reservation for every additional calendar date you need.
What are your hours of operation?
The parking facility is staffed 24 hours a day, seven days a week, and the complimentary airport shuttle also operates 24/7.
How do I cancel?
Email airportspectrumparking@gmail.com as soon as possible and include your booking ID. There is no cancellation charge when you cancel at least 24 hours before the start of your reservation.
Can a different person pick up the vehicle?
Yes. Make the reservation in the name of the person who will pick up the vehicle, and make sure that person has the reservation confirmation and original parking ticket.
Will my vehicle fit?
The underground garage has a maximum vehicle clearance of 6 feet 2 inches. Standard airport-parking reservations cannot accommodate oversized vehicles such as RVs.
What if I overstay my reservation?
An additional charge of $16.50 applies for each extra calendar day. The charge begins at midnight after your reservation end date.
What happens if I return early?
Unused calendar dates are non-refundable when you return before the departure date on your reservation.
Where do I board the shuttle?
At Airport Spectrum, follow staff directions to the shuttle pickup area in the alley beside the Hilton. At LAX, go to the upper/departures level and wait beneath a red “Hotel & Courtesy Shuttles” sign. Look for a blue shuttle marked Spectrum or 405.
How can I get more help?
Email airportspectrumparking@gmail.com and include your booking ID when applicable. For an active airport pickup, call shuttle dispatch at 424-461-8453.